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What does the create hold button do?

When you have payment processing enabled through VenueBook, you have the ability to put a temporary hold on a client's credit card for a dollar amount to be chosen by you. The funds will be held for 7 days and then released. 

To create a hold:

  • Select the Event File you would like to create a hold for.
  • In the Event File, select the Proposal/Contract Tab. If you have alreadyFinalized & Emailed the Proposal you will need to select the Edit Proposal button on the upper right of your screen.
  • Scroll down to the Payment section.
  • Select the Action Cog to the right of Balance Outstanding.
  • Select  Create Hold.
  • Enter the amount you would like to hold.
  • Select either the save credit card or enter a new one.
  • Select the Create Hold  button. 

 

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